Privacy Policy

1. Introduction

The Center for Tariff Recovery Technology ("CTRT," "we," "us," or "our") is committed to protecting the privacy and security of information collected through our platform at ctrt.tech (the "Platform"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our Platform or use our analytical services.

2. Information We Collect

2.1 Information You Provide

When you interact with our Platform, you may voluntarily provide information including but not limited to: your name, business email address, company name, job title, industry classification, annual import volume estimates, and analytical queries submitted through our service modules.

2.2 Automatically Collected Information

We automatically collect certain technical information when you access the Platform, including browser type, operating system, referring URLs, pages visited, time spent on pages, and general geographic region derived from IP address. We use this information to improve Platform performance and user experience.

2.3 Analytical Data

When you use our tariff analysis services, the Platform processes data you submit including CBP entry summaries, HTS classification codes, import records, and related trade documentation. This data is processed solely for the purpose of delivering the analytical services you have requested.

3. How We Use Your Information

We use collected information for the following purposes:

• To provide, maintain, and improve our tariff recovery analytical services
• To process and respond to your inquiries and partner applications
• To generate tariff recovery assessments, confidence scores, and filing recommendations
• To communicate with you about your account, services, and Platform updates
• To analyze Platform usage patterns and optimize performance
• To comply with legal obligations and enforce our terms of service

4. Data Security

We implement industry-standard security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and secure data processing infrastructure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

• With service providers who assist in Platform operations, subject to confidentiality agreements
• With certified partner firms when you explicitly authorize engagement for recovery services
• When required by law, regulation, legal process, or governmental request
• To protect the rights, property, or safety of CTRT, our users, or the public

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Analytical session data is retained for the duration of your engagement and may be archived for compliance purposes. You may request deletion of your data by contacting us through the Platform.

7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal data
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal data
• The right to restrict or object to certain processing activities
• The right to data portability where technically feasible

To exercise any of these rights, please submit a request through our Contact page.

8. Cookies and Tracking

The Platform uses essential cookies to maintain session state and authentication. We may also use analytical cookies to understand how visitors interact with the Platform. You can control cookie preferences through your browser settings. Disabling essential cookies may affect Platform functionality.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last updated" date. Your continued use of the Platform after any changes constitutes acceptance of the updated policy.

10. Contact

If you have questions about this Privacy Policy or our data practices, please reach out through our Contact page.